At Leondre Genie, we take pride in offering high-quality bathtub-related products. We want our customers to feel confident in their purchase, which is why we provide warranties under the terms described below.

1. Manufacturer’s Warranty

  • Many of our products come with a limited manufacturer’s warranty.
  • Warranty coverage, duration, and conditions vary by product and manufacturer.
  • Please refer to the product description or packaging for specific warranty details.

2. What Our Warranty Covers

Our limited warranties typically cover:

  • Defects in materials or workmanship under normal use
  • Malfunctions occurring within the warranty period
  • Replacement of defective parts or products, as determined by the manufacturer or Leondre Genie

3. What Our Warranty Does Not Cover

Warranties do not cover damages caused by:

  • Improper installation or assembly
  • Normal wear and tear
  • Accidental damage, misuse, neglect, or abuse
  • Unauthorized modifications or repairs
  • Use of products for purposes other than intended

4. Warranty Claim Process

If you believe your product is defective and covered under warranty:

  1. Contact us at support@leondregenie.store or call +1 769 352 0389 with your order number, product details, and a description of the issue.
  2. Provide photos or videos of the defect (if applicable).
  3. Our team will review your claim and may coordinate directly with the manufacturer.
  4. If approved, we will arrange a repair, replacement, or refund in line with the warranty terms.

Customers may be responsible for shipping costs associated with returning the product unless otherwise specified.

5. Warranty Period

  • The standard warranty period varies depending on the product but is generally 6–12 months from the date of delivery.
  • Some items may carry extended warranties provided by the manufacturer. These will be clearly stated on the product page.

6. Disclaimer of Additional Warranties

Except as expressly stated above, Leondre Genie makes no other warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

All warranties are limited to the scope and duration described in this policy or the product manufacturer’s policy.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Leondre Genie shall not be liable for any incidental, consequential, or indirect damages resulting from product use, misuse, or defects.
  • Our maximum liability will not exceed the purchase price of the product in question.

8. Contact Us

For warranty claims, questions, or assistance, please reach out to our customer support team:

Leondre Genie
708 Hazel-Conehetta Rd,
Lake, MS 39092, USA

📧 Email: support@leondregenie.store
📞 Telephone: +1 769 352 0389

✅ At Leondre Genie, your satisfaction matters to us. We stand behind the quality of our bathtub-related products and are committed to resolving any issues fairly and promptly.